Cookie Policy

1. What a cookie is. A cookie is a small text file placed on your device by a website so it can recognise your browser on a later visit.
2. Why Pink AI uses them. Cookies keep you signed in, remember your preferences and let us understand which parts of the site work well.
3. Consent. Only strictly necessary cookies load automatically. Everything else waits until you agree through the banner.
4. Withdrawing consent. You can change or withdraw your choice at any time from the cookie settings link in the footer.
5. Session cookie. Keeps your login active while you browse. It expires when you close the browser.
6. Authentication token. Confirms your identity between page loads so you are not asked to sign in repeatedly. Lifetime: thirty days.
7. Security cookie. Protects forms against cross-site request forgery. Lifetime: session.
8. Load balancing cookie. Routes your requests to a consistent server for a smoother chat. Lifetime: session.
9. Language preference. Stores the language you selected. Lifetime: twelve months.
10. Theme preference. Remembers display choices such as reduced motion. Lifetime: twelve months.
11. Consent record. Stores which cookie categories you accepted and when. Lifetime: twelve months.
12. Age confirmation. Records that you confirmed you are over 18 so the notice is not repeated. Lifetime: six months.
13. Analytics identifier. An anonymous identifier used to count unique visits. Lifetime: thirteen months.
14. Session analytics. Measures how long a visit lasts and which pages were seen. Lifetime: thirty minutes of inactivity.
15. Performance sampling. Collects anonymous page-speed measurements from a small share of visits. Lifetime: session.
16. Error reporting. Attaches a short-lived reference to crash reports so a fault can be traced. Lifetime: session.
17. Referral source. Remembers which site sent you to Pink AI so we can judge which partnerships are worthwhile. Lifetime: thirty days.
18. Campaign tag. Stores a campaign label from a link you followed. Lifetime: thirty days.
19. Checkout state. Preserves your position in the payment flow if a page reloads. Lifetime: two hours.
20. Fraud signals. Helps our payment providers recognise unusual activity. Lifetime: varies by provider.
21. Third-party cookies. Payment and anti-fraud providers may set their own cookies during checkout, governed by their policies.
22. Local storage. Some preferences are kept in browser local storage rather than a cookie; clearing site data removes them.
23. Do Not Track. Where your browser sends a Do Not Track signal we do not load optional analytics cookies.
24. Blocking cookies. Every major browser lets you block or delete cookies. Blocking essential ones will prevent sign-in from working.
25. Mobile devices. The same controls exist in mobile browser settings under privacy or site data.
26. Retention review. We review our cookie list twice a year and remove anything no longer needed.
27. Changes. Updates to this policy are published here with a new date, and material changes reset the consent banner.

Getting in touch

Questions about this document can be sent to our legal desk through the contact details published on Pink AI. We answer every request within thirty days.